Privacy Policy

You may choose to give us the following information through our Quote form, Contact form, or website chat assistant:

• Name
• Phone number
• Email address
• Service requested
• Property type (residential or commercial)
• Preferred date and time
• Message or inquiry details

Providing this information is voluntary. We only receive it when you submit it.

Like most websites, standard technical information (such as your IP address, browser type, and the pages requested) may be processed by the services that host and deliver this website, where applicable.

We may use the information you submit to:

• Respond to your inquiries
• Provide quotes
• Discuss the services you requested
• Communicate with you as a customer
• Respond to service requests
• Prevent spam or abuse
• Meet applicable legal obligations

Submissions from our website forms and chat assistant are processed through Web3Forms, a form-delivery service, and sent to Go Cleaning's designated email address. Web3Forms handles this information under its own privacy policy.

Our website may link to third-party services, such as Google Maps. Our service-area map displays map images from OpenStreetMap, and our website fonts are delivered by Google Fonts; these services may receive standard technical information when they load. Go Cleaning does not control the privacy practices of third-party websites or services, and we encourage you to review their policies.

This website does not use advertising cookies, analytics tracking, or advertising technologies. Your browser may store a small, temporary setting for the current visit so the chat assistant's invitation is not shown to you repeatedly. This setting is cleared when you close your browser tab.

We keep submitted information as long as reasonably necessary to respond to your inquiry, provide services, maintain business records, comply with legal obligations, and for similar legitimate business purposes.

We take reasonable measures to protect the information you submit. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

This website is not directed to children under 13, and Go Cleaning does not knowingly request personal information from children under 13.

If you have questions about this Privacy Policy or the information you've shared with us, please email natalina@gocleaning.pro.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.